Building your Emotional Intelligence
Aims & Objectives
To demonstrate the importance of Emotional Intelligence in the workplace
To understand how we process our emotions and increase self-awareness of our emotions
To understand how building Emotional Intelligence can impact relationships
Skills Learned?
Increased self-awareness
Greater understanding of Emotional Intelligence and its impact in the workplace
How to apply the learning in the workplace
Content
Recognising your emotions – where do emotions come from and how are they processed in the whole-body system
Research on the new understanding of emotions – going beyond the 6 standard emotions to a new understanding. How linking and labelling increases your effectiveness
How emotions impact your behavior – scenarios for dealing with emotions and the amygdala hijack. How to manage your emotions effectively
Understanding what Emotional Intelligence is – breaking down the process
The key components of Emotional Intelligence – looking at the 10 key areas that must be mastered if you want to build your Emotional Intelligence
How Emotional Intelligence impacts the workplace – dealing with feedback and how you can have great conversations with your colleagues.
Personal Action Planning
Who Should Attend?
Programme is designed for leader/managers with responsibility for staff